Qantas International Business Lounge, Hong Kong International (HKG)
In the early autumn of 2014, the new Qantas Lounge at Hong Kong Airport opened, the second in the world to be fitted with Qantas’ new lounge design. Previously, there were two Qantas lounges in Hong Kong, a lounge for passengers in business class, located on the basement floor, and a lounge for first class, located on a balcony in the transit hall near gate 15. It is the latter of the two has now become a shared lounge, “The Qantas Hong Kong Lounge”. The entrance is located on the 7th floor, one floor above the gate area. If one starts his or her journey in Hong Kong, it is easy to find the lounge with the entrance directly to the right after passport control.
The new lounge design is very elegant in mainly in grey and dark brown with details in light wood. The lounge is elongated and parallel to the pier and gates. It is divided into several sections, including a number of different rooms, each with its own purpose. Each section also has its own design, with the chairs and armchairs looking completely different depending on the section in which you are sitting.
After the spacious lobby, where the reception desk is, there is a very nicely furnished staffed bar complete with bar stools, attractive lighting and Chinese decorations. At the bar you can order beer from tap, wines, as well as a variety of cocktails and spirits.
Continuing into the lounge you pass several different seating areas, both open sitting areas on the left and secluded rooms with chairs and lounge chairs on the right. Approximately in the middle of the lounge, one finds a self-serve buffet in a room on the right, and on the opposite side, a restaurant section with chairs and tables. After the restaurant area you come to a business centre with service counter, and in the back of the lounge there are a number of secluded seating areas and also a play area for children and a small self-service buffet with mostly drinks.
Overall, the lounge is considerable in size and offers many facilities. Despite this, during the test visit, in the late evening, the lounge was fairly busy with several departures to Australia, London and Paris (Air France also use the lounge). There was no problem finding a seat but it was certainly no haven. The downside of a very large lounge is it can lose a bit of conviviality which many smaller lounges have.
Eating and Drinking
The large self-service buffet, located approximately in the middle of the lounge, offers a wide selection of hot food (from six large pots), cold meats, salad and snacks. Therefore, there is ample opportunity to get a full lunch or dinner in the lounge. At the self-service buffet there is also beer, wine, juices and soft drinks for self service.
At that manned the bar, just after the entrance, there are non-alcoholic and alcoholic beverages including beer on tap and cocktails. The lounge’s signature drink is called ‘Chi Chi’ and is a vodka-based cocktail.
At the far end of the lounge there is another buffet area with mostly beverages, including wine, soft drinks, juices and a coffee machine.
Additional dining options are available during the afternoon and early evening in conjunction with Qantas’ departures to Australia. They include the Spice Temple BBQ Bar where you will find dishes created by Neil Perry.
Free WiFi (password on signs) is available throughout the lounge, and the business centre offers workspaces for those who wish to work. There is also a fax machine and printer. One positive aspect is that throughout the lounge there are a number of electrical sockets.
Toilets are available in the lounge along with as many as 12 shower rooms. At the far end of the lounge there is a family section with a children’s playroom.
A large and impressive lounge with almost everything you could want in way of facilities, a good and extensive selection of food and a great staffed bar. The design is appealing and it is nice that each section has its own design, rather than everything looking the same. The only downside is that the size makes the lounge a little impersonal.