Novotel Hotel Taipei Taoyuan International Airport – Excellent airport hotel
General Info and Location
General information and location
Novotel Hotel Taipei Taoyuan International Airport is the only hotel located directly next to Taipei’s international airport in Taoyuan, 25 kilometres south of downtown Taipei. The hotel opened in November 2009 and became Accor’s first venture in Taiwan. Located at the entrance to the airport, next door to several airline buildings and a stone’s throw from the high control tower.
The hotel has a free shuttle bus that runs between terminal 1, terminal 2 and the hotel. Buses leave every 15 minutes during peak hours, and every 30 minutes during the rest of the day. The first bus from the hotel leaves at 5:00am, and the last bus from the terminal leaves at 1:45am.
The hotel has 360 rooms, divided into standard rooms, executive rooms and 14 suites. I had booked a standard room but was upgraded to an executive room on the ninth and highest floor. The room had a great view of the airport, including the terminals and two runways. The only other place in the airport that might have had a better view would be the control tower.
The room had a fairly traditional Novotel decor. Luxury and extravagance were minimal, but the hotel was neat, tidy and functional. The room consisted of a large comfortable bed, a work area, a small sofa with accompanying table, and a bathroom with both a bath and shower. One surprise was the big toy panda wearing a Novotel shirt, which was waiting for me in my room, on the couch in front of the window. Guaranteed to please younger guests.
Eating and Drinking
The hotel has two restaurants, a lobby bar and a bakery/deli. The two restaurants are, ‘The Square’, with an international menu, and ‘Wei Fang’, a Chinese restaurant that specialises in food from the Shanghai region. You can also have an evening drink at the lobby bar, ‘Q Bar,’ and if you are hungry for freshly baked bread or pies, the hotel’s Deli is on hand.
Due to my late arrival, I never had time to try either of the restaurants and as I stayed on the executive floor, I ate breakfast in the Executive Lounge.
The hotel has a large gym and an extremely nice relaxing area, which I tested out in the morning. The gym was very well equipped and the relaxation area turned out to be a pleasant surprise, with a trendy decor, a large swimming pool and both steam and dry saunas. The changing rooms and showers were connected and the gym was also used by a number of external visitors, presumably airport staff with offices nearby.
Service and Status Benefits
The service at the hotel was very friendly and all the staff were pleasant and helpful. As an A-Club Platinum member I was upgraded during check-in to an executive room, this was very much appreciated. During check-in I also received an envelope with a personalised welcome card and a drink voucher to be used for any beverage in the hotel’s lobby bar. In addition to this, there was a bottle of water and a bowl of fruit waiting for me in my room. Most Novotel hotels in Europe tend to be quite restrictive with regards to upgrades, but in Asia and Oceania, hotels often have a much friendlier attitude towards arranging benefits for Gold and Platinum card holders.
The executive lounge was on the ninth floor, with an interior not unlike that found in the rooms, stylish and functional. The lounge also had an excellent view of the airport premises. In the evening, between 6pm and 8pm, there is a happy hour with free cocktails. In the morning, breakfast was served in the lounge. I tried the lounge breakfast, which consisted of a small self-service buffet. The breakfast hostess, who was working in the lounge, took orders for hot food, which was then cooked while you waited. Breakfast was simple and offered no extravagances, but everything tasted very good and was to a decent standard.
An excellent airport hotel with great service and facilities. Not much luxury, but a very comfortable and pleasant place to stay. In addition, a big thumbs up for the upgrade.