Lufthansa Senator Lounge, London Heathrow (LHR), Terminal 2
Lufthansa’s new lounge at London Heathrow opened in October 2014 in connection with the Lufthansa Group’s move into the new Star Alliance terminal, Terminal 2. Today, the lounge is the main lounge in the terminal for European airlines such as Lufthansa, Swiss, Austrian, LOT and SAS.
The lounge is located in the main terminal building, T2A, on the balcony above the transit hall. If you are starting your journey in London, you will find the lounge directly to the right after security control, the entrance is impossible to miss. If you are in transit, go to the T2A building (the one which houses all the A-gates) and then take one of the escalators from the shopping area up to the balcony where you will find the lounge.
The new Lufthansa lounge has an area of 1600 square metres and seating for 350 guests, it is the biggest Lufthansa lounge outside Germany. The lounge is divided into a Senator Lounge for Gold Card holders, and a business lounge for passengers in business class. It is a little peculiar in that the Senator lounge is located inside the business lounge. If you have a gold card, you can get a Senator access card at the reception desk, then proceed right through the business lounge where you will then find the locked door to the Senator section. It is an odd arrangement, but probably could not be divided any other way because the lounge is oblong in shape with the reception at one end.
The interior is based on Lufthansa’s new lounge concept, as is found in the newest lounges in Frankfurt, with a fairly bright design and a pleasing colour scheme with furniture in beige, light brown and wood. Another concept also borrowed from the lounges in Frankfurt is the relaxation room, complete with reclining chairs in front of an illuminated wall depicting a deciduous forest. This is a very pleasant area, especially if it is quiet and not so busy in the lounge area in general. The remaining part of the lounge is divided into seating areas with leather armchairs, a restaurant area with chairs and tables, and a buffet area.
Eating and Drinking
The food and drink in the lounge is to a very good level with several kinds of hot food, salad, bread with toppings, fruit, as well as a dessert corner offering four different miniature desserts. According to the signs, the reputed caterer ‘Do & Co’ provide the food in the lounge.
Beverage offerings consist of red and white wine, sparkling wine, two varieties of beer on tap, and a decent selection of spirits. A coffee machine is located next to the dessert corner and soft drinks are available from a vending machine.
Free WiFi provided by T-Mobile is available throughout the lounge, and there is also a work area in one corner. British newspapers, as well as relevant international newspapers for the airlines using the lounge, are on offer from a rack. Toilets are located at the back of the lounge.
A nice lounge with a pleasant colour scheme. The relaxation room with the illuminated deciduous forest is an added bonus, both pleasing and soothing. The food and beverages are also to a high standard, with the reputable Do & Co providing the catering.