Cathay Pacific is set to introduce restaurant-style dining, improved menu offerings and a new level of in-flight hospitality for its Business Class passengers later this year, reports Australian Business Traveller after viewing an internal email to Cathay staff.
The objective of the new dining concept is to give passengers high-quality meals on board with “restaurant-style food presentation, greater choice and flexibility and more personalised service”.
Cathay Pacific cabin crew will be given a comprehensive two-day training program to teach them the ropes of the new system and to train them in the new service philosophy.
The new service will be rolled out on the Hong Kong – Chicago route in July and will be expanded to the Hong Kong – London Gatwick route in August.
It will then be implemented on flights to Frankfurt, Manchester and Washington D.C from September, and flights to Amsterdam, Johannesburg and Paris from October.
The service should be available on all of Cathay’s long-haul routes by the middle of next year.